Returns & refunds


Not entirely satisfied with your purchase? You can return or exchange your item(s) within 30 days from the day of purchase. You can always return items in-store. To return items per post, they will have to be shipped to out store at your own expense. Our address:

PAKKEND Amsterdam
Bilderdijkstraat 50
1053 KV Amsterdam
The Netherlands


Items can be refunded if returned not used and with the original packaging/tags intact. You will receive your refund within 10 work days. Please provide your bank details on the return form.